Usermaven blog

Vertical SaaS lives and dies by two numbers: how many customers you add, and how many you keep. Most teams fixate on growth, but in 2026, retention is where the real pressure sits. Acquisition costs continue to rise, competition in service-based software keeps tightening, and churn erodes margins faster than most dashboards admit. If you […]

Every successful SaaS product understands user behavior at the action level. Event tracking tools make this possible by capturing how users interact with features, flows, and key moments across the product. With so many event analytics tools available, the difference often comes down to how quickly you can get reliable data and how easily teams […]

Third-party cookies are fading out, and browsers are increasingly limiting tracking by default. But you still need a reliable way to capture what happens on your site, such as pageviews, signups, and purchases. Server-side tracking keeps it simple: instead of sending tracking events straight from the browser to your tools, you capture key events on […]

Choosing the right analytics platform can feel overwhelming, especially when each tool promises to be the best. But let’s be honest – some platforms come with their own challenges. Heap’s “capture everything” approach sounds great in theory, but it can quickly lead to data overload, making it hard to find the insights you actually need. […]

Do you know that 64.2 zettabytes of data originated, used, duplicated, and stored globally in 2020 from various activities? And over the next six years up to 2026, global data creation is projected to grow to more than 180 zettabytes. That is a lot of data! But have you ever considered that your online business […]

Have you ever opened a report and wondered, “What exactly am I supposed to do with this?” You’ve got the numbers, the charts, but they don’t exactly tell you where to go next. That’s the classic gap between reporting and analytics. Reporting gives you the basics: what happened, the numbers, the charts. Analytics takes it […]

Data privacy. It’s all anyone seems to talk about these days. As a marketer, that can feel like a big hurdle, right? You’re aiming to deliver an exceptional customer experience, but you also don’t want to overstep. Here’s the thing: there is a way to connect with your customers and respect their privacy. And that’s where […]

Ever felt overwhelmed by numbers? You’re not alone.  For many, diving into quantitative data can feel like trying to read a foreign language. It’s packed with graphs, percentages, and seemingly endless rows of figures, and let’s be honest, it can get a bit… intimidating. But here’s the thing: it doesn’t have to be. Once you […]

As artificial intelligence (AI) continues to shape the future of business operations, the need for a well-defined AI strategy development process becomes more critical.  AI’s ability to transform industries depends on its effective implementation, and to do that successfully, businesses must first understand the importance of data.  The foundation of any AI strategy lies in […]